A people-first approach
for positive change.

Firsthand works with those closest to a challenge to uncover novel solutions
for complex challenges faced by
underserved communities.

A global team in search of new possibilities.

TEAM

We are a team of designers, behavioral scientists, anthropologists, and communications specialists that weave research and design together to unpack real experiences from real people.

Innovative solutions from firsthand experience.

WORK

We use design research to understand people and offer custom tools to tackle challenges and design new solutions.

Models and mindsets we reference often.

TOOLS

What's ours is yours — borrow, tailor, or tweak our methodologies to solve community concerns.